European Service Center

One contact full-service

Innovative components form a optimally integrated and synchronized drive system

European Service Center – Premium service and quality

A first class customer service is an essential element of Continental's holistic concept. In addition to the philosophy of maintaining highest quality and reliability standards as well as user and maintenance friendliness, we strive for a close cooperation and communication with bicycle manufacturers and dealers.

To respond quickly to any client requests, the European service center close to Frankfurt am Main, Germany plays an important role. The fully equipped subsidiary is located close to the market and clients and the skilled team will guarantee a premium customer service in the fields of sales, technical after sales service and marketing.

The client service includes

  • Personal and qualified client service via internet, hotline or e-mail
  • Technical trainings at trade shows, in-house exhibitions and road shows
  • Quick spare part delivery
  • Detailed documentation of system operation, maintenance and service
  • Online dealer database with service partner search function
  • Service diagnostics tool with USB interface on the display
Client service

Client service

Manuals

Manuals

Shows & Events

Shows & Events

Maintenance and Repair

Maintenance and Repair

Seminars

Seminars